Based on its objective, the MAS decided in 2007 to certify its business activities and processes. Since then, the company has been ISO 9001 certified. We attach great value to quality service.
The quality policy of the MAS is based on the following 7 quality principles:
1. Customer focus
3. Employee involvement
4. Process approach
6. Evidence-based decision making
7. Relationship management
From this point of view, all relevant national laws and standards of the International Hydrographic Organization, the International Maritime Organization and the International Maritime Shed Association are applied in the business procedures and activities. The quality policy of the MAS aims to meet the expectations and requirements of customers in a safe and efficient manner. The MAS intends to realize strategic goals in the period 2018-2023. These goals can be found in the MAS business plan.